Shipping policy
All orders are made to order and printed on demand. Please allow 2–5 business days for production before your order ships. You will receive a shipping confirmation email with tracking as soon as your parcel leaves our facility.
Processing time
Orders are produced Monday through Friday, excluding public holidays. Orders placed on weekends or holidays begin production on the next business day. During new drops and promotional periods production may take slightly longer, and we will notify you if there is a significant delay.
Delivery times
The estimates below are in addition to production time and begin once your order has shipped.
| Destination | Estimated delivery |
|---|---|
| United States | 4–8 business days |
| Canada | 6–12 business days |
| United Kingdom & Europe | 7–14 business days |
| Australia & New Zealand | 8–16 business days |
| Rest of world | 10–20 business days |
These are estimates rather than guarantees. Delivery can be affected by customs processing, carrier delays, weather, and peak seasonal volume.
Shipping costs
Shipping charges are calculated at checkout based on your delivery address and the contents of your order. The exact amount is shown before you complete payment.
International orders, duties and taxes
We ship worldwide. For international orders, import duties, taxes and customs fees may be charged by your local authorities on arrival. These charges are not included in your order total and are the responsibility of the recipient. We have no control over these amounts and cannot predict them. If you are unsure what the cost may be, please check with your local customs office before ordering.
Tracking your order
Once your order ships you will receive an email containing a tracking number. Please allow up to 48 hours for tracking information to begin updating.
Incorrect addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address that was entered incorrectly. If you spot a mistake, contact us immediately at ade@adalyrimplent.com — if the order has not yet entered production we will do our best to correct it.
Lost, delayed or damaged parcels
If your tracking has not updated for 10 business days, or your order arrives damaged, contact us at ade@adalyrimplent.com with your order number and, where applicable, photographs of the damage. We will investigate with the carrier and make it right.
Contact
The Candy Rain Store
9811 W Charleston Blvd
Las Vegas, NV 89117
United States
Email: ade@adalyrimplent.com
Phone: 725-358-3040
